FAQ | Aussie Made Streetwear | The Grizzly

1. What sizes do you offer?

We provide a wide range of sizes from XS to XXL. Each product page includes a detailed size chart to help you find your perfect fit. If you’re unsure, our friendly support team is happy to assist.

2. How long does shipping take?

  • Standard Delivery: 6–10 business days within Australia
  • Express Delivery: 3–5 business days within Australia
  • Free shipping on orders over $100

3. Can I return or exchange an item?

Yes! We offer a 15-day return policy. Items must be unused, in original condition, and with all tags attached. Contact our support team for the return address. Shipping fees may apply unless the item is faulty or incorrect.

4. Are your products Australian designed?

Absolutely! All our products are proudly Australian designed, crafted with quality, comfort, and bold style in mind.

5. How can I contact customer support?

We’re here to help:

Business Name: The Grizzly
Business Email: support@thegrizzly.com.au
Business Hours: 9:00 AM to 4:00 PM AEST (Monday - Friday)
Live Support: 9:00 AM to 9:00 PM AEST (Monday - Sunday)
Business Address: 4/3 Howick Street, Burswood, WA 6100, Australia