Shipping policy
Shipping Policy
1. Shipping Methods and Times
We strive to process and ship all orders within 1–2 business days from the date of purchase. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been shipped, you will receive a confirmation email containing your tracking information.
We offer the following shipping methods:
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Standard Shipping: Estimated delivery within 6–10 business days
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Express Shipping: Estimated delivery within 3–4 business days
Please note that delivery times are estimates only and may vary due to factors beyond our control, including courier delays, weather conditions, or peak periods.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the delivery destination. The total shipping cost will be displayed at checkout before payment is completed.
3. Free Shipping
We offer free standard shipping on orders over a specified amount. The minimum order value required to qualify for free shipping may vary and will be clearly stated on our website at the time of purchase.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment through the courier’s tracking system.
5. Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address provided by the customer, or failure to collect the package from the courier, the customer will be responsible for any additional shipping fees required to resend the order.
6. Lost or Stolen Packages
The Grizzly is not responsible for lost or stolen packages once they have been marked as delivered to the address provided at checkout. If you believe your package has been lost or stolen, please contact the courier directly to lodge a claim.
7. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. We reserve the right to refuse shipping to certain locations at our discretion.
8. Contact Us
For questions about this Shipping Policy, please contact us at:
For More Information: